Panera Bread’s current week-long outage was brought on by a ransomware assault, in line with individuals aware of the matter and emails seen by BleepingComputer.
BleepingComputer has discovered {that a} ransomware assault encrypted lots of the firm’s digital machines, stopping entry to information and purposes. The corporate has since restored a few of its methods from backups.
It’s unclear which ransomware group is chargeable for the assault, as none have claimed duty but. This implies that the attackers are both ready for a ransom fee or have already obtained one.
Panera has not responded to a number of requests for feedback concerning the outage and the assault.
Nonetheless, quite a few Panera staff instructed BleepingComputer that the corporate has not shared any info, and they’re involved with the corporate’s lack of transparency and whether or not their information was stolen within the assault.
Panera Bread suffered the large outage on March 22, impacting its inside IT methods, telephones, level of gross sales system, web site, and cellular apps. As methods had been down, staff couldn’t entry their shift particulars and needed to contact managers to be taught when to return to work.
Supply: BleepingComputer
In the course of the outage, shops had been unable to course of digital funds and needed to settle for money solely. Moreover, the reward program methods had been down, stopping members from redeeming their factors.
Panera Sip Membership members had been notably pissed off as a result of they might not make the most of the limitless drinks that they had paid $14.99 per thirty days for as a part of their subscription.
As of January 23, 2024, the corporate and its franchises owned 2,160 cafes beneath the names Panera Bread or Saint Louis Bread Co. These cafes are unfold throughout 48 states within the U.S. and Ontario, Canada.
For the previous week, Omni Resorts has additionally been coping with an enormous IT outage, inflicting reservation issues, two-hour check-in strains, and lodge staff having to let visitors into rooms with grasp keycards because the door lock methods had been down.
Omni disclosed yesterday that they suffered a cyberattack with out elaborating on the kind of assault. Nonetheless, BleepingComputer has discovered additionally they suffered a ransomware assault resulting in the outages.
