Outdated Google Workspace Sync blocks Home windows 11 24H2 upgrades

Microsoft now blocks the Home windows 11 24H2 replace on computer systems with outdated Google Workspace Sync installs as a result of they’re inflicting Outlook launch points.

Google Workspace Sync for Microsoft Outlook (GWSMO) allows customers to handle their Google Workspace emails, calendar occasions, contacts, notes, and duties immediately in Outlook.

Customers will see “Cannot Start Microsoft Outlook. Cannot Open the Outlook Window. The set of folders cannot be opened. An unexpected error has occurred. MAPI was unable to load the information service” errors on affected techniques.

Whereas updating GWSMO to the newest model (4.3.68.0, launched on November 22) would eliminate the e-mail consumer launch issues, you will not be capable of uninstall or reinstall the device as soon as you’ve got upgraded to Home windows 11 24H2.

To stop this problem from impacting extra prospects, Microsoft has utilized a compatibility maintain on Home windows gadgets utilizing Google Workspace Sync (this recognized problem is tagged with safeguard ID 54318776 in Home windows Replace for Enterprise stories).

“Devices which are encountering this issue will need to install the latest version of Google Workspace Sync prior to updating to Windows 11, version 24H2. This issue is resolved by installing the latest version of Google Workspace Sync(4.3.68.0),” Microsoft says in a weekend replace to the Home windows launch well being dashboard.

“If your device still encounters this safeguard hold 48 hours after updating to the latest version of the application, you will need to contact Google Workspace Support for more information on the resolution.”

​Affected customers are suggested to not manually replace affected gadgets utilizing the Home windows 11 Set up Assistant or the Media Creation Instrument till the difficulty is resolved.

The corporate has confirmed this recognized problem following many stories from impacted prospects, which began over a month in the past on Microsoft’s personal group web site and different on-line platforms.

Final month, the corporate added safeguard holds blocking the Home windows 11 24H2 replace on gadgets operating some Ubisoft video games (inflicting sport crashes, freezes, or audio points) and with USB scanners supporting the eSCL protocol.

Microsoft can be blocking Home windows 24H2 upgrades on PCs with incompatible Intel Sensible Sound Expertise (SST) audio drivers as a result of they’re triggering blue display of demise (BSOD) points.

Different Home windows 24H2 safeguard holds have been utilized to techniques operating Asphalt 8 (Airborne), some built-in cameras, X415KA and X515KA Asus gadgets, some wallpaper customization apps, the Protected Examination Browser app, and the Simple Anti-Cheat software program used for cheat-prevention measures in multiplayer on-line PC video games.

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