Microsoft is investigating a recognized problem that impacts Microsoft 365 clients and causes traditional Outlook to hold or freeze when copying textual content.
These issues seem on techniques operating Outlook Present Channel Model 2409 (Construct 18025.20096) or larger or when utilizing languages with an IME (Enter Methodology Editor).
“When you select text in a classic Outlook email and then use the copy shortcut Ctrl+C, Outlook may hang or freeze,” Microsoft explains.
Redmond says its Outlook staff is investigating this newly acknowledged problem and can present extra information when mitigation measures or a repair can be found. Till an answer is discovered, the corporate provides affected clients a number of momentary fixes to work across the problem.
They will revert to a earlier Enter Methodology Editor model utilizing the detailed directions accessible on the Revert to a earlier model of an IME assist web page.
This requires opening the Settings app, looking for “IME settings,” deciding on their language’s IME settings, clicking Common, and enabling the “Use previous version of Microsoft IME” possibility.
Microsoft additionally advises these impacted to revert Outlook to the earlier construct, which is not affected by this recognized problem.
To try this, seek for Command Immediate within the Home windows search field, right-click the “Command Prompt” icon, and click on Run as administrator. Subsequent, you paste the next instructions within the Command Immediate window that reveals up and hit Enter after every:
cd %programfilespercentCommon FilesMicrosoft SharedClickToRun
officec2rclient.exe /replace person updatetoversion=16.0.17928.20156
In September, Microsoft additionally mounted a bug that crashed Microsoft 365 apps like Outlook, Phrase, Excel, and OneNote when typing or spell-checking a textual content.
One month earlier, the corporate shared momentary workarounds for extra recognized points, together with one that triggered Gmail sign-in points for traditional Outlook customers and brought about Outlook to crash after opening.