Antivirus vendor Kaspersky has formally begun pulling again its choices within the U.S., migrating current customers to UltraAV, efficient September 19, 2024, forward of its formal exit on the finish of the month.
“Kaspersky antivirus customers received a software update facilitating the transition to UltraAV,” the corporate mentioned in a put up saying the transfer on September 21.
“This update ensured that users would not experience a gap in protection upon Kaspersky’s exit from the market.”
The Russian firm, which was banned from promoting its software program within the U.S. because of nationwide safety considerations, mentioned it “worked closely” with UltraAV to make sure that the requirements of safety and privateness have been maintained after the change.
Nonetheless, some customers who skilled the replace have taken to Kaspersky’s boards and Reddit, stating that Kaspersky’s software program was robotically deleted and changed by UltraAV with none prior discover.
UltraAV, in an FAQ, mentioned “all Kaspersky U.S. users with a valid email address associated with their accounts received email communication detailing the transition process” beginning September 5.
Nonetheless, it seems that the discover reportedly did not explicitly state that the change of software program in person techniques can be an automated course of.
“I was using Kaspersky, didn’t realize they’d be shuffling us off to some rando [antivirus] in September,” one person wrote in a put up on Reddit. “Nearly had a heart attack when I started my PC today and found a program I didn’t download.”
A U.S. firm, UltraAV is a part of Pango Group, which additionally presents a number of different VPN apps like UltraVPN, OVPN, and VPN360. It touts greater than 25 million energetic customers throughout its manufacturers, and over 650 million lifetime customers.
