How a monetary chief used the ability of the Sysdig platform

Within the cloud, safety is a real balancing act.

We’ve got written in regards to the problem of creating each on-prem and Kubernetes work collectively. Nevertheless, with enterprise firms, the problem is far completely different. These organizations are sometimes the primary to undertake new applied sciences, taking the largest dangers and making essentially the most important investments. 

For them, the problem shouldn’t be taking the leap, however grappling with the complexity of all of the completely different methods they use – and that complexity grows on daily basis.

One world monetary enterprise discovered themselves at this level: their present instruments left them susceptible, overwhelmed, and struggling to attain their bold safety objectives. On this story, Sysdig partnered with them to show their imaginative and prescient into actuality – empowering their groups with readability, effectivity, and resilience.

The necessity for true visibility

This monetary enterprise, an enormous in its sector, was grappling with the rising complexity of its infrastructure. With legacy instruments scattered throughout groups, they lacked a unified view of their vulnerabilities, runtime threats, and compliance statuses. The problem was exacerbated by an air-gapped setting and the necessity to ahead safety information to a customized SIEM answer—points their present options couldn’t deal with effectively.

Their fragmented methods slowed incident response and compliance reporting, leaving the group uncovered. As they ready for stricter rules just like the Digital Operational Resilience Act (DORA), the danger of non-compliance threatened monetary penalties and reputational hurt.

Confronted with these mounting challenges, the group acknowledged they wanted a associate able to not solely addressing their instant ache factors, but additionally supporting their long-term imaginative and prescient of a unified, safe, and compliant infrastructure. This realization set the stage for his or her collaboration with Sysdig—a partnership targeted on reworking their fragmented methods right into a cohesive safety answer tailor-made to their distinctive wants and bold objectives.

A collaborative method to safety transformation

Sysdig’s partnership with the client started with a deep dive into their distinctive setting and necessities. Our Account Government (AE) and Options Engineer (SE) facilitated the preliminary touchpoints, partaking with key stakeholders to map out brief, mid, and long-term objectives. These included:

• Consolidating safety instruments to create a single supply of reality
• Enhancing visibility throughout their runtime and Kubernetes environments
• Simplifying compliance reporting to fulfill DORA’s rigorous requirements

The cornerstone of our technique was lively listening. Via a number of discovery periods, we uncovered crucial ache factors: an absence of visibility into their runtime setting, challenges with vulnerability administration (VM), and reliance on cumbersome compliance processes.

With these insights, our roadmap grew to become clear: tailor Sysdig’s options to handle their wants whereas partnering intently with their groups to make sure a easy and seamless adoption.

Implementation and collaboration

True transformation requires extra than simply instruments—it calls for partnership. Sysdig introduced collectively a village of experience, partaking Buyer Success, Skilled Companies, engineering groups, and the client themselves to handle the complexities of their infrastructure. We focussed on: 

1. Motion-oriented onboarding:

Skilled Companies performed a crucial position in navigating the technical hurdles of their air-gapped setting. From backend deployment redesigns to personalised set up strategies, we ensured a easy technical onboarding.

2. Tailor-made coaching:

To empower their groups, Sysdig carried out in-depth workshops, coaching periods, and collaborative on-site conferences. This hands-on method not solely enhanced their understanding of Sysdig’s capabilities but additionally constructed belief in our options.

3. Driving innovation:

The challenges posed by their infrastructure pushed us to innovate. Our workforce developed new options, together with a vulnerability administration scanning engine and automation-based backend set up, which instantly addressed their points. These enhancements didn’t simply profit this buyer—they set new requirements for different on-premise customers as effectively.

From ache to progress

The outcomes of our collaboration have been transformative. We’re nonetheless ready on full outcomes, however preliminary outcomes are in:

• Streamlined operations: Sysdig changed a number of legacy instruments with a centralized safety platform, simplifying their processes and boosting effectivity.
• Enhanced visibility: The shopper gained real-time insights into vulnerabilities and threats throughout their cloud and Kubernetes environments, lowering blind spots.
• Simplified compliance: Sysdig’s options considerably decreased the trouble required to generate compliance stories, aligning with DORA’s stringent necessities.

They appreciated our flexibility, proactive communication, and dedication to fixing their challenges, even when the highway was bumpy.

Driving success

For this buyer, the air-gapped infrastructure offered a major problem. It required Sysdig to rethink deployment methods, from base-image redesigns to dependency administration.

By tackling these obstacles head-on, we not solely delivered a workable answer but additionally created new frameworks that profit different clients with comparable wants.

This expertise bolstered the significance of adaptability and collaboration. By staying agile and aligned with the client’s evolving necessities, we ensured their objectives have been met—and exceeded.

Sustaining success: What’s subsequent?

The primary yr was only the start. Our collaboration is now targeted on constructing a proactive safety posture:

• Occasion-driven automation: Enhancing risk detection and response capabilities.
• Improved compliance fashions: Streamlining processes to maintain tempo with regulatory calls for.
• Resilience in opposition to rising threats: Guaranteeing their methods stay strong in an ever-changing panorama.

The belief we’ve constructed varieties a powerful basis for innovation and long-term success.

This buyer’s story is a testomony to the ability of true vendor-customer partnership. By collaborating to beat challenges, we remodeled their imaginative and prescient into actuality—equipping their groups with the instruments, information, and confidence wanted to navigate the complexities of recent cloud safety.

Different tales within the sequence:

Visibility is essential: Strengthening safety with Sysdig

On-Prem and Kubernetes: A fragile relationship

Learn how to securely onboard clients throughout a cloud safety answer migration

Sysdig buyer care chronicles – safety is a workforce sport

As a Senior Buyer Success Engineer at Sysdig,  Danijel is devoted to serving to our clients efficiently undertake and maximize the utilization of Sysdig Safe and Monitor.