Cooler Grasp confirms buyer information stolen in knowledge breach

Laptop {hardware} producer Cooler Grasp has confirmed that it suffered a knowledge breach on Could 19, permitting a risk actor to steal buyer knowledge.

Cooler Grasp is a well-liked pc {hardware} producer identified for his or her cooling units, pc circumstances, energy provides, and different peripherals.

BleepingComputer reported yesterday {that a} risk actor generally known as ‘Ghostr’ informed us they hacked the corporate’s Fanzone web site on Could 18 and downloaded its linked databases.

Cooler Grasp’s Fanzone web site is used to register a product’s guarantee, request an RMA, or open help tickets, requiring clients to fill in private knowledge, corresponding to names, electronic mail addresses, addresses, cellphone numbers, beginning dates, and bodily addresses.

Ghostr mentioned they have been capable of obtain 103 GB of information in the course of the Fanzone breach, together with the shopper data of over 500,000 clients.

The risk actor additionally shared knowledge samples, permitting BleepingComputer to substantiate with quite a few clients listed within the breach that their knowledge was correct and that they not too long ago requested help or an RMA from Cooler Grasp.

Different knowledge within the samples included product data, worker data, and data concerning emails with distributors. The risk actor claimed to have partial bank card data, however BleepingComputer couldn’t discover this knowledge within the knowledge samples.

After contacting Cooler Grasp on Tuesday, the corporate has confirmed to BleepingComputer that they suffered a knowledge breach and are within the technique of notifying clients.

“We can confirm on May 19, Cooler Master experienced a data breach involving unauthorized access to customer data. We immediately alerted the authorities, who are actively investigating the breach. Additionally, we have engaged top security experts to address the breach and implement new measures to prevent future incidents. These experts have successfully secured our systems and enhanced our overall security protocols.
We are in the process of notifying affected customers directly and advising them on next steps. We are committed to providing timely updates and support to our customers throughout this process.”

❖ Cooler Grasp

The risk actor now says they’ll promote the leaked knowledge on hacking boards however has not disclosed the value.

Whereas solely a restricted quantity of information has been shared by the risk actor, if there may be certainly details about 500,000 Cooler Grasp clients, then there’s a good likelihood it will likely be bought to a different risk actor.

Subsequently, all Cooler Grasp clients who’ve registered an account on the corporate’s Fanzone web site ought to be looking out for focused phishing emails and different social engineer assaults designed to steal additional private data.

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