American enterprise companies large and authorities contractor Conduent confirmed at present {that a} latest outage resulted from what it described as a “cyber security incident.”
Conduent has over 31,000 staff and supplies companies to half of Fortune 100 corporations and over 600 authorities and transportation businesses. These embody 9 prime U.S. well being plans, 4 of 5 prime world automakers, and a number of U.S. banks and pharma corporations.
One week in the past, the govtech large additionally mentioned it “supports approximately 100 million U.S. residents across various government health programs.”
Final week, the outage affected prospects’ operations throughout a number of U.S. states, impacting organizations such because the Wisconsin Division of Youngsters and Households, Oklahoma Human Companies, and others.
This brought about widespread points for these counting on the affected organizations to make funds through digital switch or EBT playing cards.
“We experienced a service interruption that affected the Wisconsin Support Collections Trust Fund’s ability to process payments,” Conduent informed BleepingComputer on Tuesday, two days after restoring methods and bringing companies again on-line for Wisconsin’s Division of Youngsters and Households.
“The Conduent technology team worked to resolve the issue. We sincerely regret the inconvenience this incident may have caused.”
Nonetheless, in the future later, after being requested to substantiate if a cyberattack brought about the outage, Conduent despatched an up to date assertion saying the “operational disruption” was brought on by “a cyber security incident.”
“This incident was contained and all systems have been restored. Maintaining system integrity and functionality is as important to us as it is to our clients.” the corporate informed BleepingComputer.
Conduent hasn’t replied to extra requests for particulars on this incident, together with disclosing the variety of affected prospects, whether or not the attackers had additionally stolen buyer knowledge, and whether or not they despatched a ransom demand.
Additionally, the corporate has but to difficulty a public assertion or file an 8-Ok report with the U.S. Securities and Alternate Fee (SEC) to reveal this breach.
4 years in the past, Conduent additionally confirmed a Maze ransomware assault two months after its European operations had been disrupted in what the corporate described on the time as a “service interruption.”
