Bitrix24’s quick informationOur product ranking: 4.1/5 Pricing: A forever-free plan plus premium plans beginning at $49 per group monthly. Key options:
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Bitrix24 is an all-in-one platform that provides quite a lot of enterprise options. The mixture of merchandise are supposed to change and streamline any enterprise’s present SaaS resolution. This features a buyer relationship administration software, HR, on-line websites and stock and extra. The CRM software program gives gross sales administration and enablement, reporting analytics, advertising options and sturdy automations and integrations.
Although Bitrix24 can supply distinctive options for quite a lot of enterprise sizes and industries, there are different suppliers that may align higher with your enterprise wants. Whether or not it’s CRM pricing, characteristic choice or different causes, we’ve additionally supplied some alternate options to Bitrix beneath that specify their ideally suited use instances and similarities.
Pricing
Bitrix24’s pricing construction is damaged down into 5 tiers, together with a 100% free CRM. The worth is billed per group and may be billed both month-to-month or yearly. Every tier helps a preset variety of customers, cupboard space and communication options.
- Free trial: 15 days.
- Free: Free for limitless customers however solely helps as much as 5 GB of cupboard space and restricted communication options.
- Fundamental: $49 per group for five customers when billed yearly, or $61 for five customers when billed month-to-month.
- Commonplace: $99 per group for 50 customers when billed yearly, or $124 for 50 customers when billed month-to-month.
- Skilled: $199 per group for 100 customers when billed yearly, or $249 for 100 customers when billed month-to-month.
- Enterprise: Billing begins at $399 per group for 250 customers when billed yearly, or $499 for 250 customers when billed month-to-month.
Key options of Bitrix24
Omnichannel communication
Bitrix24 hosts quite a lot of instruments that streamline communication between reps, groups, departments and shoppers. Whether or not it’s sharing updates, duties, information or metrics, Bitrix24 customers can monitor all communications from one hub. Some callouts embody private and non-private chats, invitations to exterior customers, chat historical past, video calls and video conferences.
AI-powered assistant
CoPilot is the title of the AI software Bitrix24 runs throughout its total CRM platform. The AI-powered assistant helps customers with mundane duties, boosting productiveness and inventive content material. CoPilot can autofill lead and deal info, produce name transcripts and even assist reps strategize gross sales and advertising campaigns based mostly on outlined targets and goal audiences.
Gross sales course of and workflow builder
With the assistance of Bitrix24’s workflow automations and no-code RPA, companies can rapidly streamline varied gross sales routines. Whether or not it’s constructing a brand new course of from scratch or eager to edit present workflows to run rapidly, customers can configure automation guidelines and triggers. Examples of automated funnels embody reminders and notifications, deal standing adjustments, duties and extra.
Cell CRM app
Bitrix24 provides a free cell app for customers by both the iOS or Android app market. It acts as an extension of the net model of its platform, permitting customers to entry lead info, deal trackers, invoices, funds, telephony and extra. It is a useful gizmo for firms which have customers or gross sales reps who’re within the discipline and must entry knowledge and report again whereas on the go.
Bitrix24 execs and cons
| Professionals | Cons |
|---|---|
| REST API accessible for native app integrations. | Reviews of restricted or delayed experiences. |
| Customers report file and doc sharing and staff collaboration are simple. | Customers report a studying curve when implementing the platform. |
| Presents demand creation integration for lead era. | Customers report poor buyer assist. |
Alternate options to Bitrix24
Whereas Bitrix24 generally is a nice resolution for some shoppers, there are alternate options to it that may match your distinctive enterprise mannequin greatest. Common CRM suppliers sometimes embody comparable core options with further tech add-ons. Relying on whether or not you’re a small enterprise in search of an reasonably priced resolution or an enterprise seeking to implement a scalable platform, beneath we’ve recognized comparable instruments to Bitrix24.
Our record contains different in style suppliers akin to Zoho CRM, monday gross sales CRM and Pipedrive. We’ve rapidly in contrast some high options, pricing plans and extra so that you can see how Bitrix24 ranks in opposition to comparable CRM software program in the marketplace.
| Bitrix24 | Zoho CRM | monday gross sales CRM | Pipedrive | |
|---|---|---|---|---|
| AI-powered instruments | Sure | Sure | Sure | Restricted |
| Native or third-party integrations | Each | Each | Third-party | Each |
| Customized dashboards | Restricted | Restricted | Sure | Sure |
| Free-for-life model | Sure | Sure | Restricted | No |
| Free trial | 15 days | 15 days | 14 days | 14 days |
| Beginning value* | $49 per 5 customers monthly | $14 per person monthly | $12 per person monthly | $14 per person monthly |
*Value when billed yearly.
Zoho CRM
Zoho CRM is main CRM software program nice for customer-facing groups providing complete analytics and superior automation. Each Bitrix24 and Zoho CRM supply a set of enterprise instruments past only a CRM platform, together with customer support, finance and HR instruments. In comparison with Bitrix24, Zoho CRM’s advertising instruments and cell app are extra sturdy and may help companies, particularly these with gross sales reps within the discipline.
To study extra about this supplier, try our Zoho CRM assessment.
monday gross sales CRM
monday gross sales CRM is a no-code CRM platform with intuitive and visible dashboards for deal monitoring. monday gross sales CRM and Bitrix24 can each prioritize communication inside the enterprise and with shoppers whereas monitoring each interplay and exercise with clear timelines. monday gross sales CRM does supply in-market experience for software program and IT providers, media and communications, manufacturing, monetary providers and client items.
For extra info, learn our unbiased monday gross sales CRM assessment.
Pipedrive
Pipedrive is a gross sales CRM that companies can use to trace and handle their total gross sales course of so reps can deal with consumer relationships. Each Pipedrive and Bitrix24 supply white label CRM performance, which means the platform may be custom-made with particular person branding for enterprise wants or to even resell to shoppers. Pipedrive doesn’t supply a free-for-life model of its platform however does present easy onboarding high quality assist per person experiences.
Head over to our Pipedrive assessment for extra particulars on this CRM supplier.
Evaluate methodology
To assessment Bitrix24 as a CRM software program supplier, I thought of the product’s core choices, price transparency, ease of use and extra. I scored Bitrix24 in opposition to our in-house rubric made from standards reflecting what a mean purchaser may deem vital when selecting CRM software program.
Beneath are the factors I think about when scoring after which reviewing Bitrix24:
- Value: Value transparency, cost choices and value in comparison with {industry} requirements.
- Core options: Commonplace capabilities of a mean B2B database supplier, akin to pipeline administration or knowledge cleaning.
- Advance tech choices: Distinctive or industry-specific performance {that a} supplier may supply along with the core options.
- Ease of use: Simply navigated or applied by customers of various technical talent units.
- Consumer evaluations: Common person suggestions for the supplier, both praising or criticizing options, platform UI or assist.
