Microsoft shares temp repair for Outlook, Phrase crashes when typing

​Microsoft has shared a short lived repair for a identified situation that causes Microsoft 365 apps like Outlook, Phrase, and OneNote to unexpectedly crash whereas typing or spell-checking a textual content.

In response to a assist doc printed on Wednesday, these crashes have an effect on customers of Excel for Microsoft 365, Phrase for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, and OneNote for Microsoft 365 after updating to Model 2407 Construct 17830.20138 or increased.

Affected clients can verify if that is the problem by trying on the Home windows Occasion Viewer Utility Log for Occasion 1000 or Occasion 1001 with 0xc0000005 exception codes.

The corporate says the crash situation is brought on by the model distinction between Workplace and the language packs put in on the impacted techniques.

“The faulting module name will vary depending on what language packs you have installed. For example, mscss7it.dll for Italian, or mscss7de.dll, for German, with others listed here, Language identifiers and OptionState ID values in Office 2016,” Microsoft mentioned.

“This issue may occur if the language pack version is not updated to the current version. If you check the version of the C:Program FilesMicrosoft OfficerootOffice16 mscss7xx.dll it should be a build closely matching the Office version but might not match exactly.”

Momentary repair out there

The Outlook and Workplace groups are investigating the problem and dealing on an answer, and Microsoft has supplied affected clients with a short lived workaround.

This requires these experiencing Microsoft 365 apps closing abruptly whereas typing or utilizing authoring options like spell examine to do a web-based restore of the Workplace utility utilizing the steps detailed in this assist doc.

If the Workplace apps are nonetheless crashing, uninstall and reinstall the problematic language pack by following the steps detailed on this web page beneath “Step 2: Configure Microsoft 365 language.”

​This week, Redmond additionally shared a workaround for a identified situation that blocks Microsoft 365 clients from signing in or including Gmail accounts in traditional Outlook.

One yr in the past, the corporate additionally supplied clients with momentary fixes for points inflicting Outlook Desktop to unexpectedly ask customers to restore home windows closed throughout a earlier session and vital delays when saving attachments in Outlook Desktop to a community share.