VTiger CRM Evaluate (2024): Options, Pricing, and Options

Vtiger is a strong AI buyer relationship administration software that helps companies align their advertising, gross sales and buyer assist groups with unified consumer information. Their platform permits completely different departments to work collaboratively and construct out pipelines for high-quality results in be funneled into, promote rapidly with lead routing and segmentation, after which ship distinctive ongoing assist to shoppers.

Earlier than committing to Vtiger there are different high AI powered CRMs to contemplate, like Salesforce or Freshsales. If your enterprise is searching for an easy, sales-heavy supplier, there are alternatives like Pipedrive. Since many of those suppliers supply related core options however completely different specialities, it’s price evaluating them and testing driving demos or free trials.

Pricing

• One Pilot: Free CRM plan with a max of 15 customers and three,000 information. Most excellent for corporations simply beginning their CRM journey.
• One Progress: $12 per consumer, per 30 days when billed yearly and $15 per consumer, per 30 days when billed month-to-month. This tier has a max consumer variety of 15 and 100,000 information, a number of pipelines, invoicing and extra.
• One Skilled: $30 per consumer, per 30 days when billed yearly and $42 per consumer, per 30 days when billed month-to-month for traditional customers. $20 further payment per consumer, per 30 days for single app customers. Customers of this tier get the whole lot in One Progress and lead scoring, social ticketing and gross sales insights.
• One Enterprise: $42 per consumer, per 30 days when billed yearly and $58 per consumer, per 30 days when billed month-to-month for traditional customers. $30 further payment per consumer, per 30 days for single app customers. This plan comes with the whole lot in One Skilled plus multi currencies, work order administration, automated time monitoring and extra.

Key options of Vtiger

Course of designer

Vtiger’s course of designer automates staff — and even cross-department — actions. Companies can construct out new processes with a easy drag and drop characteristic (Determine A). Construct workflows, schedule time interactions and submit for approvals all via the enterprise course of designer software (BPA). This software doesn’t require any coding or backend growth, making it consumer pleasant for any enterprise sort.

Deal room

Deal room is a personal digital synergy house provided by Vtiger the place gross sales reps can have interaction and monitor content material with leads (Determine B). It’s a dashboard the place each leads and reps are considered collectively to collaborate and clearly perceive subsequent steps or due dates. It’s additionally a method for reps to reply questions rapidly or reply to objections. Customers also can view stakeholders concerned, which helps visibility throughout the board for optimized deal administration.

Appointment pages

Appointment pages enable companies to publish gross sales rep calendars for leads or shoppers to schedule appointments instantly via Vtiger. The software can present rep’s availability for shoppers to pick a time and date that works for everybody (Determine C). The software also can personalize appointment pages, schedule electronic mail reminders and extra. This distinctive characteristic permits reps to handle appointments simply with built-in automations.

Calculus AI

Vtiger Calculus is an AI software that takes inputs from the CRM to offer companies the very best recommendation for any customer-facing staff. It makes use of NLQ to extract completely different info in on a regular basis language, all of which drives sooner enterprise choices. This characteristic is obtainable as an add-on and works as a customized chatbot, as a dialog analytics reporting software or to offer clever suggestions primarily based on impactful predictions (Determine D).

Vtiger execs and cons

Options to Vtiger

Vtiger is an all-in-one CRM software that may assist end-to-end enterprise processes — from advertising to ongoing consumer retention. It is sensible to check it to a blended bag of fashionable free CRMs or suppliers that provide scalability for SMBs searching for a CRM. Due to this, another suppliers to contemplate alongside Vtiger are Salesforce, Pipedrive and Freshsales.

If your enterprise has the bandwidth to develop your individual CRM with added customization, there are open-source CRMs to additionally take a look at.

Salesforce

Salesforce is a cloud-based CRM platform that comes with a complete suite of instruments that assist companies seize top quality leads, nurture relationships and shut offers. Each Vtiger and Salesforce supply an AI assistant that may do extra than simply create advertising content material, and each instruments can present information insights and even suggest subsequent steps.

In comparison with Vtiger, although, Salesforce doesn’t supply a free-for-life model of their software program however can present alternative scoring and territory administration for corporations of any dimension.

Head over to our Salesforce assessment for extra perception into its pricing, options and extra.

Pipedrive

Pipedrive is a well-liked CRM software program that gives visible gross sales pipelines for a aggressive value. Vtiger and Pipedrive each characteristic superior reporting and analytics that customers can use to create customized reviews and dashboards for monitoring offers, consumer exercise and extra.

Nevertheless, Pipedrive does uniquely present an electronic mail software program that may streamline a enterprise’s electronic mail advertising campaigns by providing templates, electronic mail segmentation and monitoring.

To be taught extra about this supplier, learn our Pipedrive assessment. 

Freshsales

Freshsales is a high scoring gross sales CRM supplier that makes use of AI to assist customers construct out pipelines, enhance conversions and energy productiveness. Each Freshsales and Vtiger supply a free model of their CRM software for small companies and even startups to implement with primary options. In comparison with Vtiger, although, Freshsales affords an extended free trial and obtainable integrations with different native merchandise for advertising or buyer assist.

For extra info, take a look at our unbiased Freshsales assessment.

Evaluate methodology

I used an in-house rubric with standards and subcriteria for normal CRM software program choices to assessment Vtiger. I researched Vtiger’s high options, pricing plans, ease of use and extra towards the high CRM suppliers and their requirements. I relied on Vtiger’s on-line sources in addition to actual consumer suggestions and evaluations.

The standards I used to attain Vtiger had been the next:

• Value: Weighted 25% of the overall rating.
• Core options: Weighted 25% of the overall rating.
• Integrations: Weighted 15% of the overall rating.
• Customizations: Weighted 15% of the overall rating.
• Ease of use: Weighted 10% of the overall rating.
• Buyer assist: Weighted 10% of the overall rating.