Microsoft has shared a brief repair for a identified problem that causes basic Outlook to crash when writing, replying to, or forwarding an e-mail.
These issues seem after updating Outlook for Microsoft 365, Outlook 2021, Outlook 2019, or Outlook 2016 to Model 2412 (Construct 18324.20168), launched on January 7, and can set off “0xc0000005” exception codes.
“You can confirm if this is the issue by looking at the Windows Event Viewer Application Log for crash Event 1000 or Event 1001, and the following event details,” the corporate says in a lately revealed help doc.
Microsoft says the Outlook crew has already discovered a repair for this bug, which shall be pushed to prospects within the Present Channel subsequent week, on January 28, with Model 2501 Construct 18429.20000.
Nonetheless, till the repair rolls out to affected prospects, the corporate gives a brief answer to work across the problem. This workaround requires these impacted to revert Outlook to model 2411 (Construct 18227.20162), which is not affected by this bug.
To try this, seek for ‘Command Immediate’ within the Home windows search field, right-click the ‘Command Immediate’ icon, and click on ‘Run as administrator.’
Subsequent, paste the next instructions within the Command Immediate window that exhibits up and hit Enter after every:
cd %programfilespercentCommon FilesMicrosoft SharedClickToRun
officec2rclient.exe /replace person updatetoversion=16.0.18227.20162
Final week, Microsoft rolled out a repair for one more identified problem that was inflicting Microsoft 365 functions and Traditional Outlook to crash on Home windows Server 2016 or Home windows Server 2019 techniques.
In early January, it introduced that it would robotically set up the brand new Outlook e-mail consumer on Home windows 10 techniques, beginning with the February 2025 safety replace.
In current months, Redmond additionally shared non permanent fixes for different identified Outlook points, together with one which triggered Outlook to crash after opening and one other that triggered Gmail sign-in points for traditional Outlook customers
