Diabolocom chooses Ribbon’s DCI Answer for cloud contact centre | IoT Now Information & Studies

Cloud computing tech background for web database concept Picture by starline on Freepik

Ribbon Communications has introduced that Diabolocom has chosen Ribbon’s excessive density Information Heart Interconnect (DCI) answer. The answer permits Diabolocom to effectively join its world prospects with its Cloud Contact Heart Software program and proprietary Voice AI options.

“Ribbon provides us with a cutting edge solution, coupled with a flexible, customer-first approach,” mentioned Frederic Durand, the CEO and founder at Diabolocom. “Their highly scalable solution enables the efficient transfer of major datasets and economically, supporting our mission to help businesses foster customer loyalty and drive growth.”

Ribbon’s DCI answer utilises its Apollo 9408 compact modular platform to ship the {industry}’s highest density and lowest energy consumption optical transport DCI. With as much as 25.6T capability in a 2RU platform consuming lower than 0.07W/G, it ensures the graceful, dependable switch of crucial information with low latency and excessive throughput. Ribbon’s answer additionally offers distinctive funding safety, permitting prospects to improve from 400G to 800G on a single sled utilizing industry-standard pluggables. Moreover, the Apollo 9408 helps superior operations with gNMI streaming telemetry and OpenConfig information fashions.

“We’re proud to partner with Diabolocom in revolutionising cloud contact centre and voice AI solutions, said Christian Erbe, Ribbon’s Head of EMEA Sales. “This collaboration highlights our commitment to innovation and to delivering unparalleled performance and reliability as they push the industry forward.”

Touch upon this text by way of X: @IoTNow_ and go to our homepage IoT Now

Recent articles

Patch Alert: Essential Apache Struts Flaw Discovered, Exploitation Makes an attempt Detected

Dec 18, 2024Ravie LakshmananCyber Assault / Vulnerability Risk actors are...

Meta Fined €251 Million for 2018 Knowledge Breach Impacting 29 Million Accounts

Dec 18, 2024Ravie LakshmananKnowledge Breach / Privateness Meta Platforms, the...