​Microsoft now blocks the Home windows 11 24H2 replace on computer systems with USB scanners that assist the eSCL protocol, a driverless scanning protocol that works over Ethernet, Wi-Fi, and USB connections.
The checklist of impacted gadgets contains standalone scanners and different gadgets with scan performance, akin to multi-function printers, fax machines, modems, and different community gadgets with eSCL protocol assist.
The corporate confirmed the difficulty following widespread experiences from affected clients, which began over a month in the past on Microsoft’s personal neighborhood web site, Reddit, and different on-line platforms.
“I’ve contacted the different vendors, both for the medical software it connects to and the scanner. According to Ricoh (the company that now owns fujitsu’s scanner branch.) There’s not currently a fix and they’re working on it… that post was made on october 31st,” one affected buyer stated on Reddit.
“Issue has happened on 5 of our computers that had an upgrade. We also built a 24H2 from a clean install and can replicate the problem. In the HP case, tried new drivers/new firmware and still nothing,” one other buyer complained.
Brought on by USB mode swap failures
As the corporate defined on Friday in a brand new Home windows well being launch dashboard entry, this newly acknowledged situation is brought on by the system not switching from eSCL to USB mode, which permits the scanner drivers to be matched.
“After installing Windows 11, version 24H2, you might experience issues discovering USB connected devices that support the eSCL (eScanner Communication Language) scan protocol,” Microsoft stated.
“You might observe that your device does not discover the USB connected peripheral and the device discovery does not complete.”
The corporate has added a compatibility maintain to dam the Home windows 11 24H2 replace from being provided on programs with USB-connected eSCL scanners (the safeguard ID is 54762729).
Clients are suggested to not manually replace affected gadgets utilizing the Media Creation Software or the Home windows 11 Set up Assistant till the difficulty is resolved.
Over the weekend, Microsoft added one other Home windows 11 24H2 safeguard maintain on programs with Ubisoft video games like Murderer’s Creed, Star Wars Outlaws, and Avatar: Frontiers of Pandora due to crash, freeze, or audio points brought on by modifications within the working system.
